Virtual Admin Services
If you’re feeling overwhelmed by back-office tasks that are taking you away from growing your business, here are just a few examples of how I can help you regain your focus on what you do best. I am more than happy to discuss how together we can make your business grow.
Client Management
Email Management
Invoice Management
Creating & Updating CRM systems
Streamlining Onboarding Processes.
Compliance & Documentation
Onboarding Client Contracts.
Writing Organisational Policy.
Data Entry, Analysis to Report Writing.
Understanding Health & Safety, Safeguarding, EDI & GDPR.
Systems & Workflows
Creating SOPs to Streamline Processes.
Email Automation.
CRM Workflows.
Project Management.
Outsourcing these necessary, but time-consuming, business functions to me will increase your time to focus on
growing your business
increasing your productivity, and as a result,
your profits.
VA Pricing
Flexibility in response to your needs and retaining my services may be a better fit for your business if you know you will be looking for a set number of hours every month - or will require short notice attention within 48 hours.
My Retainer Packages secure my time, ensuring I dedicate myself to those hours and your
business needs.
Ad hoc hours are charged at £35 per hour and are subject to availability.
CLARITY: £150 for 5 hours a month.
VENTURE: £300 for 10 hours a month.
ADVANCE: £600 for 20 hours a month.
Creative Solutions
Your mission is important. Your cause matters. So why do your materials look like an afterthought? With over three decades of experience in graphic and visual solutions, from designing for a major British multinational retailer to teaching resources to engage some of the most vulnerable and challenging students and reports for governance and compliance, I’ve learned that great design isn’t just about looking good - it’s about making complex ideas simple, memorable and actionable.
I specialise in taking lackluster materials and turning them into powerful tools that engage audiences and elevate reputation.
Below are examples of businesses I have worked with and projects I have worked on. It is not an exhaustive list, so if you have a creative block you’d like me to solve, I’d love to hear more from you.
Graphic & Visual Design
Education &Training Design
E-learning graphics and course materials.
Student resources and differentiated learning tools.
Training manuals and workshop materials.
Educational campaigns and awareness programmes.
Hospitality & Tourism
Visitor information and wayfinding.
Marketing materials for hotels, restaurants, attractions.
Seasonal campaigns and event promotion.
Guest experience materials.
Public Sector & Community
Safety campaigns and public information.
Accessible communications and compliance materials.
Community engagement projects.
Council publications and reports.
Creative Packages
Creative projects come in all shapes and sizes, and so do budgets. I listen to your brief, understand your goals, and create a tailored proposal that matches your project scope and timeline. Get in touch to discuss your project. I'll provide a clear, no-obligation quote based exactly on what you want to achieve.
Your confidentiality and business integrity are my absolute top priority. Please see below testimonials from my satisfied clients.
What People Are Saying
“You are the most hardworking and dedicated person and someone I always looked at with admiration for what you do. I set you as the target mark and tried to meet your standard of work…and always fell short! I never knew how you did it. You are such a kind and thoughtful person”.
Florence G-P, Department Lead
“We just wanted to let you know that X has passed their tests to become an ambulance care assistant. We are so proud of X. We reflected today on how far X had come and we asked X what was the turning point for them with education. X said Cat. We wanted to share our pride and know that although you may not see it at the time, what you do matters and impacts lives.”
Mr. & Mrs. A.&
“I needed a guest information folder completely updated for a holiday cottage. Cath was the person I asked to do this for me. I had never met her prior to this and I found her via the power of social media. I was concerned that I might not be able to communicate clearly exactly what I wanted the final folder to look like - although I knew what I wanted I just couldn’t put it into words! To say I was delighted with the final result would be an understatement. Cath interpreted my vision and the needs of my guests completely. She went above and beyond to ensure I was satisfied with the folder. She ensured that it was informative, beautifully presented, incorporated up to date communication methods and was printed on eco friendly paper. I cannot recommend her highly enough. She is so easy to speak to and her suggestions to incorporate aspects I had not thought of, to enhance the folder further were most welcome. I will most certainly use Cath’s outstanding services in the future”.
Michelle, Owner.
“What I really wanted to put in the testimonial was ‘this woman is just bloody amazing!’, but that didn’t seem very professional”.
Michelle, Owner..&